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	<title>Your Complete Web Presence &#187; Business Disciplines</title>
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	<description>Clarifying, Collaborating, Connecting, Captivating!</description>
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		<title>Remember the Importance of a Customer</title>
		<link>http://www.yourcompletewebpresence.com/2009/04/12/remember-the-importance-of-a-customer/</link>
		<comments>http://www.yourcompletewebpresence.com/2009/04/12/remember-the-importance-of-a-customer/#comments</comments>
		<pubDate>Mon, 13 Apr 2009 00:36:26 +0000</pubDate>
		<dc:creator>Steve Ulrich</dc:creator>
				<category><![CDATA[Customer Support]]></category>

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		<description><![CDATA[Summary A poster on the wall at a GM/India Automobile Plant in Halol, India had a lasting impact on me. I want to share with you some insights worth remembering as you build life-long customers. I have been very lucky &#8230; <a href="http://www.yourcompletewebpresence.com/2009/04/12/remember-the-importance-of-a-customer/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>We Lost Our Oldest Customer Today&#8230;..</title>
		<link>http://www.yourcompletewebpresence.com/2009/02/17/we-lost-our-oldest-customer-today/</link>
		<comments>http://www.yourcompletewebpresence.com/2009/02/17/we-lost-our-oldest-customer-today/#comments</comments>
		<pubDate>Wed, 18 Feb 2009 04:15:44 +0000</pubDate>
		<dc:creator>Steve Ulrich</dc:creator>
				<category><![CDATA[Customer Support]]></category>

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		<description><![CDATA[In the late 1980&#8242;s United Airlines produced an advert that spoke more to &#8220;business values&#8221; than it did for &#8220;air travel.&#8221; A company president laments the loss of his oldest customer, realizes that the familiar way of doing business has &#8230; <a href="http://www.yourcompletewebpresence.com/2009/02/17/we-lost-our-oldest-customer-today/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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